Membership Concierge (Weekend Availability)

Life Time is a premier health and wellness company dedicated to providing a comprehensive experience for individuals and families who aspire to live a healthy way of life. Renowned for its expansive fitness centers, Life Time combines state-of-the-art facilities with engaging programming and top-tier services designed to promote physical, mental, and social well-being. Recognized as a leader in the health club industry, the organization fosters a vibrant and welcoming environment where members feel valued and supported on their fitness journeys. Life Time strives to create an atmosphere that not only meets but exceeds the expectations of all members and guests, making health and wellness an enjoyable and sustainable lifestyle choice.

The Membership Concierge I position is a vital front-line role within the organization, serving as the first point of contact for all members and guests visiting Life Time. This role demands an individual with a genuine passion for customer service and a commitment to fostering positive and lasting relationships. As a Membership Concierge I, you are responsible for delivering an exceptional hospitality experience by warmly welcoming every visitor, providing knowledgeable assistance about club programming, events, pricing, and policies, and handling member transactions and account changes effectively. The role offers a dynamic and enjoyable work setting where you engage with people daily, support their health objectives, and contribute to the overall member satisfaction and loyalty.

This position requires excellent communication and multitasking skills to thrive in a fast-paced environment. The successful candidate must maintain composure and exhibit a service-oriented attitude while managing incoming calls and face-to-face interactions. Commitment to personal health and wellness is strongly emphasized, aligning with the core values of Life Time. The organization provides comprehensive training, including mandatory concierge certification upon hire, to ensure that you are equipped to offer knowledgeable and accurate information.

Life Time emphasizes inclusivity, diversity, and equity in its workplace culture, making it an excellent environment for individuals who value respect and collaboration. The part-time role requires a minimum commitment of 15 hours per week and involves standing for extended periods while engaging members in meaningful ways that help them achieve their healthy way of life goals. By joining Life Time, you become part of a team dedicated to promoting wellness, enriching lives, and fostering a positive community atmosphere.