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Membership Concierge (Seasonal) - Hotel del Coronado, Curio Collection by Hilton
Job Overview
Employment Type
Temporary
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program
Parental leave
debt-free education
401K plan and company match
Hilton Shares employee stock purchase program
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
The iconic Hotel del Coronado is a renowned historic resort located on Coronado Island, just minutes from Downtown San Diego. It is one of the last surviving wooden Victorian beach resorts in the world and has undergone a significant $400 million renovation and expansion, making it more stunning than ever. The property spans 28 acres and features over 750 rooms, cottages, and villas, alongside 65,000 square feet of banquet space. Guests can enjoy ten food and beverage outlets on-site, including four restaurants, two bars, a food truck, a marketplace, an ice cream shop, and in-room dining options. Hotel del Coronado... Show More
Job Requirements
- high school diploma or equivalent
- availability to work weekdays, weekends and holidays
- excellent interpersonal and communication skills
- ability to multitask and manage time effectively
- experience in customer service or hospitality preferred
- basic computer skills
- ability to follow directions and work in a team environment
Job Qualifications
- high school diploma or equivalent
- experience in hospitality or customer service
- excellent communication skills
- ability to handle multiple tasks in a fast-paced environment
- strong problem-solving skills
- proficiency with reservation and membership management systems
- friendly and professional demeanor
Job Duties
- handle club and del resort member relations, reservations and special requests
- follow up with all email and phone inquiries
- interact with members daily including casual, business and challenging circumstances
- handle requests for new, lost member cards and parking cards
- serve as initial contact for membership inquiries
- support club social events including planning, registration and setup
- provide support to Membership Director and Membership Management team
- attend daily staff meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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