Membership Concierge - Part Time

Life Time is a premier health and wellness company that operates a chain of athletic clubs and fitness centers across the United States and Canada. Renowned for its commitment to promoting a healthy lifestyle, Life Time combines state-of-the-art fitness facilities with comprehensive wellness services to support its members on their journey to optimal health. The company values inclusivity, diversity, and equity in the workplace, creating an environment where every individual is respected and their unique contributions are celebrated. Life Time fosters a culture of excellence and personal growth, making it a leader in the fitness industry with a passion for helping members achieve their health goals in a supportive community setting.

The Membership Concierge I at Life Time serves as the essential first point of contact for members and guests, playing a pivotal role in the customer experience. In this dynamic position, you will be responsible for delivering exceptional customer service, ensuring that every visitor feels warmly welcomed and valued throughout their interaction with the club. The role offers a fun and healthy work environment where you can build meaningful relationships with members, enhancing their loyalty and assisting them in meeting their healthy way of life goals.

As a Membership Concierge I, your duties will span greeting members, answering inquiries, managing communications, and assisting with transactions and account changes. You will maintain thorough and up-to-date knowledge of club programming, pricing, events, and policies to effectively educate members and guests. This role demands a hospitality mindset, focusing on creating extraordinary experiences through friendly, professional interactions.

The position is part-time with a minimum commitment of 15 hours per week, providing flexibility while contributing to a vibrant and rewarding workplace. Life Time supports its employees with comprehensive training, including completion of Concierge Certification upon hire, ensuring you are well-equipped to excel. This role is excellent for individuals passionate about health and wellness, seeking to engage directly with the community and contribute to a positive and healthy lifestyle. A key aspect of the role involves standing for extended periods and multitasking in a fast-paced environment, offering both physical activity and interpersonal engagement throughout the workday.