Membership Concierge (Opener)

Life Time is a premier health and wellness company dedicated to helping members achieve their healthy way of life goals through comprehensive fitness, wellness, and recreational programs. As an established leader in the fitness industry, Life Time offers a welcoming, fun, and supportive environment for its members and employees alike. The company prides itself on delivering exceptional service standards and fostering a culture that values inclusivity, diversity, and professional growth. It prioritizes creating a workplace where team members feel respected and empowered to contribute their unique talents toward the organization’s shared mission of inspiring healthier living. Life Time's emphasis on member engagement and high-quality experiences sets it apart as a go-to destination for health enthusiasts seeking to improve their well-being in a motivating and positive environment.

The Membership Concierge I role at Life Time serves as a vital point of contact between the club and its members and guests. This position is ideal for individuals who thrive in dynamic settings and possess a genuine passion for helping others live healthier lives. As the first line of interaction, the Membership Concierge I is responsible for delivering outstanding customer service and ensuring that every individual who walks through the doors feels welcomed, valued, and informed. This role involves not only greeting members and guests but also managing phone communications, assisting with account transactions, and educating members about the wide range of club offerings including programming, pricing, policies, and special events. The Membership Concierge I contributes to building long-term relationships that promote member loyalty and satisfaction, supporting the overall success and reputation of the Life Time brand.

This position offers an hourly wage starting at $16.50, with the potential to earn up to $19.50 based on experience and qualifications. The work environment is fast-paced, team-oriented, and supportive of a healthy lifestyle, making it an excellent opportunity for those looking to enter or advance in the health and fitness industry. Life Time encourages personal and professional development through ongoing training and certification, including mandatory Concierge Certification upon hire. The role requires availability to work a minimum of 15 hours per week and the ability to stand for extended periods, reflecting the active nature of the work. Joining Life Time as a Membership Concierge I means becoming part of a vibrant community committed to making a positive impact on people’s lives every day, while also enjoying an array of employee benefits designed to support health, well-being, and career growth.