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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Life Time is a premier lifestyle brand known for its commitment to promoting a healthy way of life through exceptional service and unparalleled facilities. As a leader in the health and wellness industry, Life Time operates fitness clubs that combine high-quality equipment, innovative programming, and a supportive community environment. The organization values inclusivity, diversity, and equity, ensuring that every member and employee feels respected and celebrated. Life Time fosters a culture that centers on excellence, continuous professional development, and delivering exceptional guest experiences in line with its premium brand identity. The company's dedication to creating value-based relationships helps members and... Show More
Job Requirements
- High school diploma or equivalent
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
- CPR/AED certification required within 30 days of hire
Job Qualifications
- High school diploma or equivalent
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
- Bachelor’s or Associate’s degree preferred
- Hospitality management or similar degree or certification preferred
- Fitness related experience including PT or Group Fitness certification preferred
- Superior time management skills
- Ability to prioritize tasks
- Adapts to change and innovation
- Experience with Microsoft Dynamics CRM and Microsoft Office Suite
Job Duties
- Regularly participates in Life Time’s classes, activities, events and programming
- Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
- Leads in zone by exemplifying service excellence and being a member connectivity specialist
- Encourages team members to exceed their own expectations and aim for higher performance
- Onboard and certify team members - Cast to perfection and certify to exhaustion
- Provides guidance, help, coaching, and feedback to enhance member engagement
- Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
- Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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