Membership Concierge Leader

Life Time is a premium health and wellness company dedicated to creating a comprehensive and inclusive environment where members can achieve their health and fitness goals. Known for its commitment to delivering an exceptional level of service and a healthy lifestyle, Life Time operates high-end health clubs that blend fitness, wellness, and lifestyle programming under one roof. The organization prides itself on fostering a vibrant community where members and guests receive personalized attention and support for their wellness journey. Life Time invests heavily in professional development, state-of-the-art facilities, and innovative programs designed to keep members engaged and motivated. With a strong brand presence and numerous locations, Life Time values diversity, inclusivity, and excellence in every aspect of its operation. The company offers a supportive, dynamic, and growth-oriented workplace culture that empowers team members to thrive and advance their careers within the wellness industry.

The role of Membership Concierge Leader at Life Time is both dynamic and pivotal in delivering a best-in-class experience for members and guests. This leadership position heads the Membership Concierge Team, driving a culture of excellence in service execution, member engagement, and retention aligned with Life Time’s premium brand. The Membership Concierge Leader is deeply involved in cultivating value-based relationships that connect members and guests with the company’s wide array of health and wellness programs, ensuring their goals for a healthy way of life are fully supported. Beyond managing a high-performing team, this leader acts as the right hand to the Club General Manager, fostering seamless communication and collaboration across all in-center departments to optimize operations and member satisfaction. This role is ideal for an individual with a growth mindset, strong leadership capabilities, superior communication skills, and a genuine passion for enhancing the member experience. The Membership Concierge Leader also demonstrates ambition to develop professionally and pursue advancement opportunities within the organization, particularly toward a future General Manager role. This position requires a commitment to continuous improvement, team motivation, and operational excellence to contribute to the overall success of the club and Life Time brand.