Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
employee wellness program
Career development opportunities
Inclusive and diverse workplace
Job Description
Life Time is a premier health and wellness company known for delivering a comprehensive and innovative approach to fitness, sports, and healthy living. As a leader in the industry, Life Time operates a network of multi-dimensional clubs that offer an array of fitness and recreational activities, wellness services, and healthy dining options. The company is dedicated to creating exceptional experiences for its members, fostering a community atmosphere that supports each individual's healthy way of life goals. Life Time combines state-of-the-art facilities with a passionate team committed to delivering excellence in customer service and member engagement. Life Time champions inclusivity, diversity,... Show More
Job Requirements
- high school diploma or equivalent
- cpr/aed certification required within 30 days of hire
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
Job Qualifications
- bachelors degree in related field
- experience working in a high-energy and fast paced environment with proven multi-tasking skills
- superior time management skills
- ability to prioritize tasks
- adapts to change and innovation
- experience with microsoft dynamics crm and microsoft office suite
Job Duties
- skillfully handles complex member/guest engagements and leads by example through active participation in the join, service and save experience
- hires, manages, supports, develops, coaches, and mentors a team of professionals to be successful based on brand and performance expectations
- achieves or exceeds membership acquisition and retention goals and KPIs through strategic business planning and execution
- meets department financial expense expectations through payroll management and effective scheduling of the Concierge Team
- strategically drives an experience driven department culture, utilizing insights from member/guest feedback provided through social media, surveys, and interactions to identify opportunities and capitalize on successes
- manages compliance within Life Time policies, procedures and processes
Job Location
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