Membership Concierge III Presale

Life Time is a premier health and wellness company dedicated to providing exceptional fitness and lifestyle experiences to individuals and families. Known for its expansive fitness facilities, Life Time offers a wide range of amenities including state-of-the-art gym equipment, group fitness classes, swimming pools, sports courts, spa services, and healthy dining options. The company's mission centers around helping members achieve their personal healthy way of life goals through comprehensive and supportive programs. Life Time prides itself on fostering a welcoming, inclusive environment that celebrates diversity and promotes a community where every member feels valued and motivated to succeed.

As a Membership Concierge III at Life Time, you will play a pivotal role in delivering outstanding customer service to both members and guests. This position is focused on promoting the Life Time brand to prospective members, guiding them through the membership buying process, and actively contributing to the club's acquisition and retention objectives. In this leadership capacity, you will serve as a role model on the Concierge Team, sharing your expertise and exemplifying behaviors that cultivate a culture of exceptional service. This role is ideal for professionals who thrive in a vibrant, health-focused environment and are passionate about building meaningful relationships with members to enhance their loyalty and satisfaction. You will be instrumental in helping members navigate club programming, manage their accounts, and engage fully with Life Time's diverse amenities, ultimately supporting them in their health and wellness journey. The position blends customer service, sales, and retention skills, offering a dynamic and fulfilling career path within a company committed to inclusivity and equal opportunity. As part of Life Time’s team, you will enjoy a supportive and energetic workplace dedicated to personal and professional growth, alongside comprehensive training programs such as Membership Sales Certification and Retention Specialist Certification required within the first 60 days of employment. This role champions the mission of delivering over-the-top service experiences and ensures that the vibrant community of Life Time members continues to thrive in a friendly, healthy, and motivating setting.