Membership Concierge II (Part Time)

Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a rewarding lifestyle career within an established and rapidly growing company. Life Time is known for fostering a vibrant community centered around health, wellness, and an active lifestyle, offering a unique environment where employees and members alike can thrive in an atmosphere that promotes healthier and happier living. With a focus on comprehensive wellness, Life Time Athletic Resorts blend upscale resort-style amenities with personalized service, creating memorable experiences for members and guests.

The Membership Concierge role is a cornerstone position within this community, serving as the initial point of contact and a trusted representative of the Life Time brand. This position offers an exciting opportunity to engage directly with members and guests, providing account maintenance, service delivery, and insightful programming guidance. The Membership Concierge is responsible for facilitating interactions that enrich the member experience through personalized attention, problem-solving, and fostering meaningful relationships. This role is ideal for individuals passionate about hospitality and wellness, who seek to grow their skills through structured professional development, including Life Time's hospitality certification programs. It also allows for customized career progression, empowering employees to set and achieve their professional goals within a supportive and dynamic work environment.

As a Membership Concierge, you will not only deliver exceptional service but also play an active role in new member acquisition and retention, contributing to the overall growth and success of the resort. The position demands a proactive, hospitality-driven mindset and excellent communication skills, as you will regularly handle member inquiries, process transactions, and keep current with all club programming and policies. Through your dedication and commitment, you will help create extraordinary experiences that align with Life Time's mission to inspire healthier, happier lives. This role offers a unique blend of customer service, sales, and wellness expertise, making it a vital part of the resort's hospitality team and its commitment to elite member care.