Membership Concierge II

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.25
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Benefits

discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
medical, dental, vision, and prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
deferred compensation plan, if the team member meets the required income threshold
fully subsidized membership

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who are seeking a fulfilling lifestyle career with a well-established and rapidly growing company in the health and wellness industry. Life Time is known for its commitment to creating environments that promote healthier, happier lives, making it a leader in the hospitality and fitness resort sector. The company prides itself on fostering a culture centered on wellness, personal growth, and exceptional member experiences, making it an ideal workplace for individuals passionate about serving others and contributing to community wellness. Life Time Athletic Resorts offers an enriching Membership Concierge position that serves as a critical link between members, guests, and the resort’s diverse programming. This role allows professionals to engage deeply with members by providing top-notch service, assisting with account management, and sharing insights on various club offerings, including events, pricing, and policies. Employees in this role enjoy the opportunity to develop professionally through self-directed progression and hospitality certification levels, tailoring their career paths according to their aspirations and goals within the company. The Membership Concierge acts as the first point of contact for members and guests, exemplifying a hospitable and welcoming mindset to foster long-term relationships and memorable experiences. This position demands effective communication skills and a problem-solving attitude to address member inquiries, resolve issues, and support new member acquisition and retention efforts. The company supports its team members with competitive pay starting at $20.25 per hour, with potential to earn up to $24.00 based on experience and qualifications, making this role appealing for those looking to grow within a supportive and dynamic environment. Life Time Athletic Resorts places a strong emphasis on employee development, offering a comprehensive benefits package that caters to both part-time and full-time team members. Benefits include a fully subsidized membership, discounts on company products and services, retirement savings plans with company matches, and various insurance coverages for full-time employees. Additionally, the company embraces inclusivity and diversity, promoting an equitable workplace where merit and qualifications are the foundation for hiring, training, and promotions. This role is ideal for individuals who hold a passion for serving others, possess a minimum of one year of customer service experience, and have at least a high school diploma or equivalent educational background. Preferred candidates are those with a Bachelor’s Degree in Hospitality, who are eager to build a career in a vibrant, supportive, and health-focused hospitality community. Life Time Athletic Resorts offers a unique blend of personal satisfaction and professional growth potential, making it more than just a job but a fulfilling career choice for members of its team.

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Location

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