Membership Concierge II

Life Time is a premier health and wellness company dedicated to creating extraordinary experiences for its members and guests through upscale fitness centers, resorts, and community-focused programs. Established with a vision to inspire healthier living, Life Time combines innovative athletic facilities, resort-style amenities, and personalized service to deliver a unique and enriching environment. With a focus on inclusivity, diversity, and equity, Life Time continuously strives to foster a workplace culture where every employee feels valued and empowered to grow professionally and personally. The company offers extensive benefits and professional development opportunities to support employee success in a fast-paced, customer-facing environment.

The Membership Concierge II at Life Time is a vital role focused on delivering exceptional service and engagement to members and guests. This position serves as the first point of contact for visitors entering the resort, acting as a knowledgeable resource and ambassador of club programming, policies, and offerings. The role demands a hospitality-driven mindset with an emphasis on creating memorable interactions that foster lasting relationships. Opportunities for professional growth are embedded through a structured hospitality certification program and personalized succession planning, enabling individuals to tailor their career path within the organization. This hourly role offers wages starting at $18.75, with potential increases up to $22.25 based on experience and qualifications, aligning competitive pay with comprehensive benefits. Core responsibilities include managing member accounts, executing service transactions, supporting membership sales and retention, and resolving member concerns with empathy and professionalism. Candidates should be comfortable multi-tasking in a dynamic setting, effectively communicating with diverse audiences, and maintaining a welcoming and friendly demeanor throughout extended periods of standing and active service. The Membership Concierge II is a collaborative team member integral to Life Time's mission of delivering extraordinary health and wellness experiences to its community.