Membership Concierge II

Life Time is a leading lifestyle and wellness company committed to providing extraordinary experiences through innovative health and fitness offerings. Recognized for its comprehensive approach to well-being, Life Time operates state-of-the-art resorts across the country, blending fitness, recreation, and wellness with exceptional service. The company fosters an inclusive and diverse work environment where employees are empowered to grow both personally and professionally. Life Time champions continuous learning and career advancement through structured certification programs and development opportunities, cultivating a supportive community where team members can thrive and contribute meaningfully to members' lives.

The Membership Concierge II role at Life Time plays a crucial part in delivering exceptional member experiences at their resorts. This position is ideal for professionals passionate about hospitality and dedicated to building strong relationships with members and guests. As the first point of contact, the Membership Concierge II embodies the hospitality mindset by creating extraordinary, welcoming experiences that engage and retain members. Responsibilities include managing account maintenance, addressing member inquiries, supporting new membership sales, and assisting with problem resolution. The role involves direct communication via inbound and outbound calls, ensuring members stay informed about club programming, events, pricing, and policies.

This hourly position, with wages ranging from $18.25 to $21.00 based on experience and qualifications, offers a vibrant working environment that values quality service and customer engagement. The role allows for skill enhancement through Life Time’s progressive hospitality certification levels, encouraging self-directed career development and tailored succession planning. Candidates will benefit from hands-on experience in a dynamic setting that emphasizes service recovery, effective communication, and multi-tasking in fast-paced environments. The Membership Concierge II must be friendly, outgoing, and able to stand for extended periods, reflecting the active and engaging nature of the role.

Life Time supports employees with substantial benefits, including a fully subsidized resort membership, discounts on company products and services, and a 401(k) retirement plan with company match. Full-time team members gain access to medical, dental, and vision coverage, paid time off, parental leave, disability insurance, life insurance, and flexible spending plans. The organization prioritizes employee well-being and professional growth, making Life Time an excellent place for those aspiring to excel in the hospitality and wellness industries. Joining Life Time as a Membership Concierge II means becoming part of a company that values inclusivity, diversity, and equity, with a commitment to merit-based recruitment and advancement.