Membership Concierge II

Life Time is a premier hospitality and wellness company dedicated to providing exceptional service through its network of resorts and fitness centers. Known for its commitment to fostering an inclusive, diverse, and equitable workplace, Life Time offers a work environment that respects and celebrates the unique contributions of each individual. The organization prioritizes merit and qualifications in recruiting, hiring, training, and promoting its team members, creating endless opportunities for professional development and growth in a supportive setting. Life Time's mission centers around creating extraordinary experiences for its members and guests, supported by their comprehensive range of products, services, and programs designed to enhance lifestyle and wellness. \n\nAs a Membership Concierge II at Life Time, you will play a vital role in delivering a high standard of hospitality and personalized service to members and guests. This role is designed for professionals who are passionate about building lasting relationships and creating memorable engagements. You will act as the primary point of contact for members and guests entering the resort, embodying a hospitality mindset to ensure their experiences are consistently extraordinary. Your responsibilities include handling inbound and outbound communications, assisting members with account management, and supporting new membership sales and retention efforts. This is an hourly position, with wages starting at $17.25 and up to $20.50 depending on experience and qualifications. The position offers opportunities for professional development through Life Time's hospitality certification levels and encourages employees to create customized succession plans to achieve their career goals. This role requires excellent multitasking, service recovery skills, and a friendly, outgoing demeanor, making it ideal for those who thrive in fast-paced, customer-focused environments. Life Time also offers comprehensive benefits including subsidized memberships, discounts, retirement plans, and paid leave, underscoring its commitment to the well-being of its workforce.