Membership Concierge II

Life Time is a premier health and wellness company dedicated to delivering an exceptional member experience within its resorts and fitness centers. Known for its commitment to excellence, Life Time offers a wide range of services including fitness training, spa treatments, dining, and recreational activities, all designed to promote healthy lifestyles and foster community engagement. As a dynamic and rapidly growing organization, Life Time prioritizes a culture of inclusivity, diversity, and professional development, making it an ideal place for those passionate about hospitality and customer service to advance their careers.

The Membership Concierge II at Life Time is a vital role focused on creating an outstanding experience for members and guests. Serving as the first point of contact, this position blends account maintenance, service delivery, programming knowledge, and member engagement to build strong relationships and ensure satisfaction. This role is designed for candidates eager to grow their skills in hospitality and sales, offering self-directed progression through hospitality certification levels. A customized succession plan supports professional growth while providing ample opportunity to build a broad professional network within the health and wellness industry.

This hourly position begins at $15.75 per hour with the potential to earn up to $18.75 based on experience and qualifications. Life Time values its team members by offering comprehensive benefits and encouraging a workplace mentality that emphasizes excellent customer experiences and team collaboration. The Membership Concierge II operates in a fast-paced environment that requires a friendly, outgoing demeanor and the ability to multitask effectively while maintaining high standards of service. This role plays a critical part in member retention and new membership sales, as well as problem solving and service recovery. Candidates who thrive in this position will have a passion for serving others, strong communication skills, and the capability to stand for extended periods while managing multiple tasks seamlessly. Overall, this opportunity is perfect for individuals looking to invest in their career within a supportive and engaging hospitality setting focused on wellness and lifestyle enhancement.