Membership Concierge II

Life Time is a premier health and wellness company dedicated to providing world-class experiences through its luxury health clubs, resorts, and residential communities. Known for its commitment to holistic wellness, Life Time focuses on fitness, spa, nutrition, family programming, and social events, delivering an all-encompassing lifestyle that nurtures the mind, body, and spirit. The company prides itself on fostering an inclusive, diverse, and equitable workplace where employees are valued and supported to achieve their full potential. With a steadfast commitment to excellence, Life Time designs its team culture around delivering exceptional service and transformational experiences to its members and guests.

The role of a Membership Concierge II at Life Time is pivotal in establishing and maintaining strong connections with members and guests. This position acts as the first point of contact when members and guests enter the resort, exemplifying hospitality and cultivating relationships that create extraordinary experiences. The Membership Concierge II supports account maintenance, service delivery, and programming knowledge, while playing an essential role in member engagement and acquisition. The position involves operating in a fast-paced environment that emphasizes high-quality customer service, problem-solving, and service recovery. Professional growth and skill development are encouraged through the opportunity to progress across hospitality certification levels and a personalized succession plan that aligns with individual career goals. This role is ideal for individuals passionate about customer service, hospitality, and building lasting relationships in a dynamic wellness-oriented setting. Employment is full-time and offers a rewarding pathway for professional advancement within the health and wellness industry.