Membership Concierge II

Life Time is a prominent health and wellness company that operates a range of high-end fitness centers, resorts, and athletic clubs across the United States and Canada. Known for delivering a unique blend of fitness, spa, and recreational experiences, Life Time caters to a diverse and health-conscious clientele looking for more than just a gym membership. Their facilities are designed to foster a holistic approach to wellness, combining state-of-the-art fitness technology with resort-style amenities and personalized services. As an established leader in the wellness industry, Life Time is dedicated to creating environments where members feel valued, supported, and motivated to achieve their health and lifestyle goals. Their focus on innovation, community building, and exceptional guest experiences positions them as a top choice for individuals seeking a comprehensive approach to wellbeing. Life Time places a strong emphasis on its corporate culture, promoting inclusivity, diversity, and equity among its team members. They are committed to fostering a workplace where all employees are respected and given equal opportunities to grow, thrive, and contribute meaningfully to the organization. This commitment is coupled with a dedication to employee development and a supportive work environment that encourages continuous learning and career advancement.

The role of Membership Concierge II at Life Time is geared toward individuals passionate about hospitality and member service within a fast-paced, dynamic environment. As a professional in account maintenance, service delivery, and member engagement, the successful candidate will serve as the primary point of contact for members and guests entering the resort. This position requires a hospitality mindset focused on creating extraordinary experiences, maintaining deep knowledge of club programming and services, and effectively supporting membership sales and retention efforts. The Membership Concierge II will handle various responsibilities including inbound and outbound communication, account management, and problem-solving to ensure member satisfaction and loyalty. Additionally, the role offers opportunities for professional growth through Life Time's hospitality certification programs, allowing individuals to tailor their career paths through self-directed progression and succession planning. This position is hourly, with a competitive pay range starting at $18.75 and up to $22.25 per hour depending on experience and qualifications. Life Time supports its employees with a comprehensive benefits package that includes fully subsidized memberships, discounts, retirement plans, and continuing education opportunities. This makes the Membership Concierge II role not only a pivotal position within Life Time's team but also a step toward a meaningful career in hospitality and wellness services.