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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Gym membership
Career development opportunities
inclusive workplace culture
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are passionate about cultivating a lifestyle career within an established and continuously growing company. Renowned for its commitment to promoting a healthy, active lifestyle, Life Time stands as a leader in the wellness and hospitality industry. The company offers more than just a job; it provides an opportunity to join a vibrant community dedicated to helping members live healthier, happier lives. With expansive resort facilities and a dedication to exceptional service, Life Time Athletic Resorts create an environment where staff and members alike thrive in a culture of wellness... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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