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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
inclusive workplace
Diverse Culture
Career development opportunities
Hospitality certification progression
Member wellness focus
Professional networking
Equal opportunity employer
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals eager to embark on a lifestyle career within a well-established and rapidly growing company. Life Time offers a unique blend of hospitality and fitness services, creating vibrant communities dedicated to promoting healthier and happier lifestyles. With locations nationwide, Life Time Athletic Resorts are more than just health clubs; they serve as comprehensive wellness resorts, providing members access to extensive amenities including fitness facilities, spas, healthy dining options, and community events. As an organization, Life Time is recognized for its commitment to fostering inclusive, diverse, and equitable work environments where every... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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