
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.00
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off
Job Description
Life Time is an established leader in the health and wellness industry, offering its members premium health club experiences that foster a healthy way of life. As a comprehensive fitness and lifestyle company, Life Time is dedicated to creating spaces and programs that support a balanced and vibrant lifestyle for individuals and families. With state-of-the-art facilities, expert-led wellness programs, and a commitment to exceptional service, Life Time stands out as a preferred destination for those seeking to improve their overall health and well-being. The company’s culture emphasizes community, inclusiveness, and a passion for a healthy lifestyle, making it not just a place to work but an environment where employees can grow personally and professionally.
The Membership Concierge I role is a vital position at Life Time that serves as the first point of contact for members and guests, shaping their initial impression of the organization. This position requires delivering the highest quality customer service, ensuring that every person who arrives feels welcomed and valued. The role involves engaging with members to build meaningful relationships that promote loyalty and support their goals of living a healthy and active lifestyle. The Membership Concierge I operates in a dynamic, energetic environment that values hospitality and responsiveness. Employees in this position enjoy a fun and healthy work environment, fostering a positive atmosphere that aligns with Life Time's mission. The role includes responsibilities such as managing incoming communications, educating members about club offerings, assisting with transactions, and providing personalized support. The hourly position offers competitive wages starting at $15.00 with potential earnings up to $18.00 depending on experience and qualifications. This role is ideal for individuals passionate about wellness and committed to making a difference in members' lives through outstanding service and support. Life Time also values professional development, providing training and growth opportunities for all team members.
The Membership Concierge I role is a vital position at Life Time that serves as the first point of contact for members and guests, shaping their initial impression of the organization. This position requires delivering the highest quality customer service, ensuring that every person who arrives feels welcomed and valued. The role involves engaging with members to build meaningful relationships that promote loyalty and support their goals of living a healthy and active lifestyle. The Membership Concierge I operates in a dynamic, energetic environment that values hospitality and responsiveness. Employees in this position enjoy a fun and healthy work environment, fostering a positive atmosphere that aligns with Life Time's mission. The role includes responsibilities such as managing incoming communications, educating members about club offerings, assisting with transactions, and providing personalized support. The hourly position offers competitive wages starting at $15.00 with potential earnings up to $18.00 depending on experience and qualifications. This role is ideal for individuals passionate about wellness and committed to making a difference in members' lives through outstanding service and support. Life Time also values professional development, providing training and growth opportunities for all team members.
Job Requirements
- Minimum of 6 months service/reception experience
- Complete Concierge Certification upon hire
- Must work a minimum of 15 hours per week
- Commitment to serve others
- Effective communication skills
- Passion for living a healthy way of life
- Ability to multi-task and deliver high quality customer service in a fast-paced environment
- Must have good verbal communication
- Must be able to stand for 4 hours at a time
Job Qualifications
- Minimum of 6 months service/reception experience
- Complete Concierge Certification upon hire
- Effective communication skills
- Passion for living a healthy way of life
- Ability to multi-task and deliver high quality customer service in a fast-paced environment
- Good verbal communication
- Commitment to serve others
Job Duties
- Operates as first point of contact for members and guests
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Assists members with transactions and general account changes
Job Criteria
Experience
No experience required
Job Location
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