Membership Concierge I

Life Time is a premier health and fitness company dedicated to fostering healthy and active lifestyles for individuals and families. With a widespread presence of state-of-the-art fitness centers, pools, spas, and wellness facilities, Life Time prides itself on creating a welcoming, inclusive, and motivational environment for members of all ages and fitness levels. The company emphasizes not only physical health but also overall well-being, offering diverse programming that includes personal training, group fitness classes, nutritional counseling, and recreational activities. As a leader in the fitness industry, Life Time combines cutting-edge technology and expert guidance to support members in reaching their personal health goals while cultivating a vibrant community atmosphere.

The Membership Concierge I plays a pivotal role as the first point of contact for members and guests at Life Time facilities. This hourly position, with wages starting at $15.00 and up to $18.00 depending on experience and qualifications, provides an excellent opportunity to engage with individuals in a fun and healthy work environment. The Membership Concierge I is responsible for delivering unparalleled customer service that not only welcomes and assists members and guests but also builds meaningful relationships that enhance member loyalty. This role requires a passion for hospitality and a commitment to supporting members in their healthy way of life journey. Responsibilities include handling phone and in-person inquiries, educating members on club programming and events, assisting with transactions and account changes, and maintaining an upbeat and professional demeanor that reflects the company’s values. The position demands effective communication skills, the ability to multitask in a fast-paced setting, and a genuine enthusiasm for contributing to members’ positive experience at Life Time. Team members are supported with comprehensive training and certification to excel in their role, and they benefit from a culture focused on personal development and community engagement. Life Time also upholds a strong commitment to diversity, equity, and inclusion, ensuring all employees and members feel valued and respected. Overall, the Membership Concierge I role is an essential gateway to the Life Time experience, combining service excellence with commitment to health and wellness.