Membership Concierge I

Life Time is a premier health and wellness company dedicated to providing exceptional fitness experiences and fostering a supportive community for members and guests of all backgrounds. As a nationally recognized leader in the wellness industry, Life Time offers state-of-the-art fitness centers, engaging group classes, personal training, aquatic programs, and spa amenities designed to help members achieve their healthiest lives. Their commitment to inclusivity, diversity, and equity creates an environment where every individual is welcomed, respected, and empowered to live a healthy way of life. Life Time is steadfast in its mission to cultivate an energetic and family-oriented atmosphere where employees and members alike can thrive in reaching their wellness goals.

The Membership Concierge I role at Life Time is instrumental as the first point of contact for members and guests, ensuring an exceptional customer service experience from the moment individuals walk through the doors or make contact by phone. This position is designed for someone with a passion for serving others and promoting healthy lifestyles, offering a dynamic and fast-paced environment where interpersonal skills and a hospitable demeanor are essential. As a Membership Concierge I, you will be responsible for greeting visitors, providing detailed and accurate information about club programming, events, pricing, and policies, and assisting with member transactions and account updates. Your daily contributions will directly impact member satisfaction and loyalty by building genuine relationships and creating extraordinary experiences.

Working at Life Time means being part of a team that values collaboration, continuous learning, and career development. The work environment emphasizes fun and health, making it an ideal position for individuals who thrive on engagement and enjoy helping others achieve their fitness and wellness objectives. This role requires effective multitasking, strong verbal communication skills, and the ability to maintain a positive attitude while standing and engaging with members for extended periods. Life Time offers the opportunity to complete a Concierge Certification upon hire, further enhancing your knowledge and professional growth within the hospitality and wellness sectors. With a minimum commitment of 15 hours per week, this role balances flexibility and challenge, catering to those eager to make a meaningful impact in a positive community-oriented organization.