Membership Concierge I

Life Time is a premier health and wellness company dedicated to creating healthy communities through its network of state-of-the-art fitness centers and lifestyle amenities. Known for its exceptional customer service and commitment to promoting a healthy way of life, Life Time serves a diverse membership base by offering access to fitness, sports, and social experiences designed to enhance overall well-being. The company fosters an inclusive and supportive environment where members and guests feel welcomed, inspired, and empowered to achieve their personal health and fitness goals.

The Membership Concierge I plays a vital role at Life Time as the first point of contact for all members and guests. This position is essential in delivering the highest quality customer service, ensuring that each individual’s experience is positive, engaging, and tailored to their needs. The role involves greeting visitors, managing communication, and providing comprehensive information about club programming, events, policies, and pricing. As a Membership Concierge, you will cultivate meaningful relationships based on trust and value, contributing to increased member loyalty and satisfaction.

Working as a Membership Concierge I provides an opportunity to be part of a vibrant, fun, and health-focused work environment. You will engage with a variety of people from diverse backgrounds and support them on their journey toward a healthier lifestyle. This role requires excellent communication skills, a genuine passion for fitness and wellness, and the ability to multitask efficiently in a fast-paced setting. By combining hospitality with professionalism, you ensure that every visitor feels like a valued part of the Life Time community.

The position requires a minimum commitment of 15 hours per week and complete Concierge Certification upon hire. Life Time is dedicated to fostering a workplace where everyone is respected and valued for their unique contributions, emphasizing diversity, equity, and inclusion. As a Membership Concierge I, you will have the chance to grow within the company while helping others enhance their quality of life through health and wellness.