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Membership Concierge I

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $18.00
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical
Dental
Vision
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off

Job Description

Life Time is a premier health and wellness company that operates luxury fitness centers, offering an exceptional environment for members and guests to pursue a healthy way of life. Known for its commitment to providing top-notch customer service and creating value-driven relationships, Life Time fosters a welcoming and inclusive community atmosphere. With a focus on promoting health, wellness, and active lifestyles, Life Time supports its members through comprehensive programming, state-of-the-art facilities, and a culture centered around service excellence and community engagement. Life Time employs talented and passionate individuals who contribute to a rewarding and fun work environment while supporting the... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • complete concierge certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time
  • HS graduate or equivalent preferred

Job Qualifications

  • Minimum of 6 months service/reception experience
  • complete concierge certification upon hire
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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