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Membership Concierge I

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.50 - $19.50
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Work Schedule

Flexible
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a premier health and wellness company dedicated to creating an extraordinary experience for its members by promoting a healthy way of life. As a leader in the industry, Life Time operates a network of luxury athletic resorts that combine fitness, healthy living, and community in a welcoming atmosphere. With cutting-edge facilities and a dedicated team, Life Time is committed to supporting its members' wellness journeys through top-tier programming, services, and amenities. The organization emphasizes inclusivity, diversity, and equity, fostering a workplace where everyone is valued and empowered to succeed.

The Membership Concierge I at Life... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • complete Concierge Certification upon hire
  • must work a minimum of 15 hours per week
  • must be able to stand for 4 hours at a time
  • effective communication skills
  • passion for living a healthy way of life
  • commitment to serve others

Job Qualifications

  • High school graduate or equivalent preferred
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multitask and deliver high quality customer service in a fast-paced environment
  • commitment to serve others
  • must have good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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