Membership Concierge I

Life Time is a premier health and wellness company dedicated to creating an extraordinary experience for its members by promoting a healthy way of life. As a leader in the industry, Life Time operates a network of luxury athletic resorts that combine fitness, healthy living, and community in a welcoming atmosphere. With cutting-edge facilities and a dedicated team, Life Time is committed to supporting its members' wellness journeys through top-tier programming, services, and amenities. The organization emphasizes inclusivity, diversity, and equity, fostering a workplace where everyone is valued and empowered to succeed.

The Membership Concierge I at Life Time plays a vital role as the first point of contact for members and guests. This position requires delivering the highest quality customer service, ensuring that all visitors feel welcomed and valued from the moment they arrive. As a Membership Concierge, you will be instrumental in fostering positive relationships that encourage member loyalty and support their healthy lifestyle goals. The role is characterized by a fun and dynamic work environment where teamwork and member engagement are prioritized.

In this role, the concierge is responsible for answering incoming phone calls, assisting members with transactions and account changes, and maintaining up-to-date knowledge about club programming, pricing, events, and policies. Exemplifying a hospitality mindset is essential to creating extraordinary member experiences that enhance satisfaction and retention. Successful candidates will enjoy a supportive atmosphere that balances health and wellness focus with customer service excellence.

This position offers an hourly wage starting at $16.50 and up to $19.50, based on experience and qualifications. It requires a minimum commitment of 15 hours per week, including the ability to stand for extended periods and multitask effectively. Life Time also provides comprehensive benefits to its team members, including a fully subsidized membership, discounts on products and services, retirement savings with company match for eligible employees, and opportunities for professional development. Full-time employees receive additional benefits such as medical, dental, vision insurance, paid time off, and more.

Working at Life Time means joining a company that values diversity and inclusion, ensuring a supportive and equitable environment where all individuals have the opportunity to thrive. If you are passionate about customer service, living a healthy lifestyle, and want to develop your career in a vibrant and growing company, the Membership Concierge I role at Life Time is an excellent opportunity to join a dedicated and energetic team.