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Membership Concierge I

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $20.00
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical
Dental
Vision
prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off

Job Description

Life Time is a premier health and wellness company committed to providing an unparalleled experience for its members and guests. With a strong emphasis on fostering a healthy way of life, Life Time operates a range of facilities including fitness centers, swimming pools, spas, and cafés to cater to the diverse needs of its community. Known for its upscale amenities and personalized services, Life Time strives to create an environment where individuals and families can pursue their wellness goals in a supportive and welcoming setting. The company places a high value on inclusivity, diversity, and equity, ensuring that every team... Show More

Job Requirements

  • minimum of 6 months service/reception experience
  • complete Concierge Certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time

Job Qualifications

  • minimum of 6 months service/reception experience
  • complete Concierge Certification upon hire
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • good verbal communication
  • ability to stand for 4 hours at a time
  • high school graduate or equivalent preferred

Job Duties

  • operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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