MEMBERSHIP CONCIERGE I

Henderson, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Inclusive and diverse workplace

Equal opportunity employer

Fun and healthy work environment

Career growth opportunities

supportive team culture

Commitment to member loyalty

Employee training and development

Job Description

Green Valley is a premier health and wellness facility located in Henderson, Nevada, dedicated to fostering healthy lifestyles and providing exceptional services to its members. Renowned for its commitment to customer satisfaction and a welcoming environment, Green Valley continues to excel as a trusted destination for fitness, wellness, and community engagement. As part of this prestigious establishment, employees are encouraged to thrive in an inclusive and diverse workplace that values every individual's unique contributions. The company emphasizes equal opportunity employment and promotes talent based on merit and qualifications, creating a nurturing and supportive environment for career growth.

The Membershi... Show More

Job Requirements

Minimum of 6 months service/reception experience
complete Concierge Certification upon hire
must work a minimum of 15 hours per week
commitment to serve others
effective communication skills
passion for living a healthy way of life
ability to multi-task and deliver high quality customer service in a fast-paced environment
must have good verbal communication
must be able to stand for 4 hours at a time
HS graduate or equivalent preferred

Job Qualifications

Minimum of 6 months service/reception experience
effective communication skills
passion for living a healthy way of life
ability to multi-task and deliver high quality customer service in a fast-paced environment
good verbal communication

Job Duties

Operates as first point of contact for members and guests
receives and facilitates incoming phone calls from members and guests
maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
assists members with transactions and general account changes

Job Location

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