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Membership Concierge I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Inclusive and diverse workplace culture
opportunities for professional development
Training and certification provided
Supportive team environment
flexibility in work hours

Job Description

Life Time is a premier lifestyle brand that offers an expansive health and wellness experience through its luxury fitness centers, spa facilities, and robust community-focused programs. Known for its commitment to fostering healthy living, Life Time provides an inclusive environment designed to inspire all members to achieve their wellness goals while enjoying superior service in a vibrant, motivating atmosphere. The company prides itself on creating a welcoming culture that promotes balance, community, and healthy habits for a wide range of individuals at different stages of their fitness journeys.

The Membership Concierge I position at Life Time is a vi... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Location

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