Membership Concierge Evenings and Weekends

Life Time is a premier health and wellness company dedicated to providing an exceptional experience to its members through innovative facilities and personalized services. As a leader in the hospitality and wellness industry, Life Time operates upscale resorts and clubs designed to promote physical, mental, and social well-being. The company values inclusivity, diversity, and equity in its workplace culture, fostering an environment where every team member feels respected and empowered to grow professionally and personally. Committed to delivering outstanding customer service, Life Time continuously seeks motivated individuals who are passionate about serving others and creating memorable experiences for members and guests.

The Membership Concierge II role at Life Time is a vital position that serves as the frontline ambassador for the resort. As a key professional in account maintenance, service delivery, member engagement, and program insight, the Membership Concierge II enhances the overall member experience by providing exceptional service and personalized attention. This role is responsible for managing daily interactions with members and guests, addressing their needs with professionalism and hospitality, and maintaining up-to-date knowledge of club programming, events, pricing, and policies. The Membership Concierge II also supports membership acquisition and retention efforts, acting as a crucial point of contact for prospective and current members.

This position offers the unique opportunity to develop hospitality skills through a structured certification program and encourages a self-directed progression path toward advanced roles within the organization. Employees are supported in creating customized succession plans that align with their professional goals, promoting career growth within Life Time’s dynamic environment. The role requires excellent multitasking abilities, strong communication skills, and a genuine passion for service excellence. With a fast-paced and engaging work setting, the Membership Concierge II position is ideal for individuals who thrive in social, active environments and desire to build a rewarding career in hospitality and wellness.