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Membership Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a premier health and wellness company dedicated to helping individuals and families lead healthier, happier lives. Operating as a chain of comprehensive fitness centers, Life Time offers a unique blend of athletic, spa, and family-friendly amenities designed to create a community for all members who strive to achieve their healthy way of life goals. With a strong emphasis on customer service, wellness education, and creating engaging experiences, Life Time has established itself as a leader in the health club industry. They provide a dynamic and vibrant environment that supports employees and members alike in their pursuit of... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • complete Concierge Certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time
  • HS graduate or equivalent preferred

Job Qualifications

  • Minimum of 6 months service/reception experience
  • complete Concierge Certification upon hire
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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