Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Inclusive and diverse workplace
opportunities for professional growth
supportive work environment
Career advancement potential
Comprehensive hospitality certification programs
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are aspiring to build a lifestyle career with a well-established and rapidly growing company. Life Time operates a chain of athletic resorts that combine vigor, wellness, and hospitality to foster a healthy community environment. These resorts stand out as health-centric lifestyle destinations where members and guests can engage in athletic and wellness activities complemented by a strong hospitality experience. Life Time is dedicated to promoting healthier and happier lifestyles through its comprehensive offerings, including membership services, fitness programming, events, and community engagement initiatives. The organization values diversity, equity, and... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Location
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