Membership Concierge

Life Time is a premier health and wellness company dedicated to providing an exceptional environment where members can achieve their healthy way of life goals. With a focus on fitness, wellness, and community, Life Time offers a comprehensive range of services including personal training, group exercise classes, spa treatments, and family-friendly activities. This establishment operates a nationwide network of luxury health clubs with state-of-the-art facilities, blending fitness and lifestyle to create a welcoming and inspiring atmosphere for all ages and fitness levels.

As a Membership Concierge I at Life Time, you hold a vital role as the first point of contact for all members and guests. This position embodies the spirit of hospitality and exceptional customer service, ensuring every individual who enters the club feels valued and welcomed. The Membership Concierge I is responsible for building strong, value-based relationships with members, which enhances member loyalty and supports them in successfully pursuing their wellness objectives. The role offers a fun and healthy work environment that fosters personal and professional growth while allowing employees to contribute meaningfully to the community's well-being.

In this role, the Membership Concierge I is expected to maintain up-to-date knowledge about club programming, events, pricing, and policies to effectively educate and assist members and guests. Handling incoming phone calls, managing transactions, and assisting with account changes are also key responsibilities, requiring the concierge to be organized, customer-focused, and able to multitask efficiently in a bustling atmosphere. The position is suited for individuals passionate about health and wellness, who excel in communication, thrive in dynamic environments, and show dedication to serving others. The concierge certification, which must be completed upon hire, ensures that employees are fully equipped with the necessary skills and knowledge to provide the highest level of service. This part-time position requires a minimum commitment of 15 hours per week and involves standing for extended periods, emphasizing the importance of stamina and professionalism.

Life Time is committed to fostering an inclusive, diverse, and equitable workplace. The company values the unique contributions of every employee and is an equal opportunity employer that promotes based on merit and qualifications. Working as a Membership Concierge I at Life Time gives you the opportunity to be part of a vibrant team dedicated to making a positive impact on the community's health and happiness. This role not only supports your career aspirations in the health and wellness industry but also offers an enriching work environment where your efforts directly influence members' wellness journeys.