Membership Concierge

Life Time is a premier lifestyle brand dedicated to delivering an exceptional experience through its expansive range of health, fitness, and recreational facilities located across the United States. Renowned for its commitment to wellness, Life Time offers state-of-the-art amenities including fitness centers, resort-style pool areas, fine dining, and comprehensive recreational programming designed to support its members in achieving their personal health and wellness goals. As a member-focused organization, Life Time continuously invests in creating an engaging environment where community, health, and hospitality intersect, making it a leader in the wellness industry. With a reputation built on outstanding service, innovative programming, and a supportive culture, Life Time provides a workplace that nurtures talent and encourages career growth within a vibrant, inclusive community. The company prides itself on its dedication to diversity, equity, and inclusion, ensuring every employee and member feels valued and respected.

Life Time is currently seeking a Membership Concierge II to join its dynamic hospitality team at one of its resort-style facilities. The Membership Concierge II will serve as a vital professional in account maintenance, service delivery, programming awareness, and member and guest engagement. This role is positioned at the forefront of member and guest interaction, acting as the first point of contact to create a welcoming and professional environment. Individuals in this role will have the opportunity to expand their hospitality skills, grow their career through specialized training and certification pathways, and develop a personalized succession plan tailored to their professional objectives. The Membership Concierge II is instrumental in delivering exceptional member experiences, supporting membership retention, and aiding with new member acquisition through proactive engagement and thorough knowledge of all club programming, events, pricing, and policies. The role demands strong communication skills, problem-solving capabilities, and a genuine passion for providing extraordinary hospitality. Those who thrive in a fast-paced, customer-oriented environment will find this position rewarding and dynamic, as it requires the ability to manage multiple priorities while maintaining a courteous and hospitable demeanor. As part of the Life Time team, employees benefit from a culture of inclusion and continuous professional development, making the Membership Concierge II position an excellent opportunity for individuals seeking to build their expertise and advance within the hospitality and wellness industry.