Membership Concierge

Life Time is a premier health and wellness company dedicated to providing an exceptional experience for its members. With a focus on fostering a healthy way of life, Life Time offers a dynamic environment where individuals can pursue their wellness goals while enjoying a welcoming and supportive community. Known for its innovative approach to fitness, wellness, and hospitality, Life Time strives to create extraordinary experiences for every member and guest who walks through its doors. This commitment to excellence is embodied in its team members, who are passionate about promoting holistic health and outstanding customer service. Life Time values inclusivity and diversity, ensuring a respectful and equitable workplace for all employees.

The Membership Concierge I position at Life Time plays a vital frontline role in the member experience. As the initial point of contact, the Membership Concierge I ensures that all members and guests receive the highest quality customer service, creating a warm and inviting atmosphere that encourages positive engagement and loyalty. This role is ideal for individuals who enjoy interacting with people, thrive in a fast-paced environment, and have a passion for supporting others on their health and wellness journeys. The Membership Concierge I is responsible for managing communications, including answering phone calls, assisting with transactions, and providing accurate information about club programs, events, and policies. By exemplifying a hospitality mindset, this role helps foster meaningful relationships with members, contributing to a friendly and supportive club culture. Employment in this position involves a commitment to service excellence and requires standing for extended periods. Overall, it is an opportunity to join a forward-thinking company where health, hospitality, and community come together to improve lives.