Membership Concierge

Life Time is a leading lifestyle and hospitality company committed to creating extraordinary experiences for its members and guests. Known for its exceptional service and innovative approach in the wellness and fitness industry, Life Time operates a collection of resorts that blend health, fitness, and social interaction to provide a unique community environment. The company is dedicated to inclusivity and diversity, promoting an equitable workplace where each individual's unique contributions are valued. Life Time fosters professional development and personal growth for its employees, ensuring a strong foundation for career progression within its dynamic and fast-paced environment.

The role of Membership Concierge II at Life Time is primarily centered around providing exceptional account maintenance, service delivery, programming insight, and engaging with members and guests to enrich their experience at the resort. This position acts as a crucial first point of contact, representing the brand with a hospitality mindset that focuses on building meaningful relationships. The Membership Concierge II handles a variety of responsibilities, including inbound and outbound communication with members, assisting with member account transactions, promoting club programming, and supporting new membership sales and retention efforts. This role is ideal for candidates looking to expand their professional skills in hospitality while contributing to a vibrant community atmosphere. Employees receive structured training and a chance to progress through Life Time's hospitality certification levels, enabling them to craft personalized succession plans aligned with their career goals. The position is hourly-paid with wages starting at $17.25 and can go up to $20.50 based on experience and qualifications. It offers an engaging work environment where employees are encouraged to deliver high quality customer service, partake in problem-solving, and create extraordinary experiences for members and guests alike.