Membership Concierge

Life Time is a premier health and wellness company committed to providing exceptional fitness, recreation, and hospitality experiences to its members. As a leading operator of luxury fitness clubs, resort-style amenities, and life-enhancement programs, Life Time offers an inclusive and vibrant environment focused on supporting the overall well-being and lifestyle goals of its diverse clientele. The company prides itself on fostering a professional workplace culture that emphasizes development, innovation, and service excellence. With a strong commitment to diversity, equity, and inclusion, Life Time ensures that every team member feels valued and empowered to contribute their unique skills and perspectives.

The Membership Concierge II role at Life Time is a dynamic and engaging position responsible for delivering top-quality service and support to members and guests. Serving as the first point of contact within the resort, this position embodies a hospitality mindset to create meaningful connections and extraordinary experiences with every interaction. Members and guests rely on the Membership Concierge II for assistance with account maintenance, program knowledge, and various service-related needs. In addition to managing inbound and outbound communication to support member engagement and acquisition, the role plays a vital part in new membership sales and member retention efforts. This position provides an exciting opportunity for those passionate about hospitality and customer service to grow professionally. Life Time supports career advancement through its hospitality certification levels and offers a customized succession plan tailored to help employees achieve their long-term professional aspirations.

This opportunity is hourly and offers competitive compensation starting at $20.50 per hour, with potential earnings up to $24.00 per hour, dependent on experience and qualifications. The role requires a friendly and outgoing demeanor, strong multitasking ability, and the capability to thrive in a fast-paced environment while standing for extended periods. Ideal candidates will have at least one to two years of customer service or sales experience, effective communication skills, and a commitment to delivering exceptional hospitality. Life Time’s supportive environment also encourages continuous learning and development, providing employees with the tools and resources needed to succeed and advance in their careers.