Membership Concierge

Life Time Athletic Resorts are well-established destinations focused on providing exceptional hospitality experiences within a vibrant and healthy lifestyle community. Renowned for blending health, wellness, and luxurious resort amenities, Life Time Athletic Resorts offer opportunities for hospitality professionals eager to pursue a lifestyle career with a recognized and growing company. Life Time emphasizes a supportive, inclusive, and dynamic work environment where team members are encouraged to grow professionally while contributing meaningfully to the community's wellbeing.

The Membership Concierge role at Life Time Athletic Resorts is a pivotal position designed for individuals passionate about member service and engagement within a wellness-focused setting. As a Membership Concierge, you will serve as the first point of contact for members and guests, embodying the company’s hospitality mindset. You will play a key part in maintaining member accounts and delivering exceptional service experiences, including assisting with account changes, processing payments, and providing detailed information about club programming, events, and policies. Effective communication and problem-solving skills are essential as you will be responsible for managing member concerns and fostering strong relationships to promote member retention and satisfaction.

This role is ideal for hospitality professionals seeking hands-on experience with member engagement and account management while advancing their careers through Life Time’s self-directed hospitality certification pathways. The Membership Concierge position not only offers the chance to work in a thriving health and wellness community but also provides a pathway for career growth through customized succession planning and skill development opportunities. Working in this role means becoming an integral part of a community dedicated to helping members lead healthier, happier lives. Life Time’s commitment to diversity, equity, and inclusion ensures a workplace where every team member’s unique contributions are valued and celebrated. This is a growth-oriented role for individuals passionate about service excellence in a vibrant, health-conscious environment.