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Membership Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.25 - $19.50
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Work Schedule

Flexible
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Benefits

Inclusive and diverse workplace
Professional development opportunities
Supportive team environment
Health and wellness culture
Merit-based promotion
Equal opportunity employer
Fun and healthy work environment

Job Description

Life Time is a premier health and wellness company dedicated to providing a comprehensive and inclusive environment for individuals seeking to improve their lives through fitness, health, and community. As a nationwide leader in the industry, Life Time offers state-of-the-art fitness centers, extensive group classes, personalized training programs, and a vibrant culture centered around healthy living. The company prides itself on creating a supportive environment where members feel welcomed, valued, and motivated to pursue their individual health goals. Life Time's commitment to diversity, equity, and inclusion ensures that it remains a welcoming place for everyone, fostering a workplace culture that... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time
  • High school graduate or equivalent preferred

Job Qualifications

  • Minimum of 6 months service/reception experience
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication skills
  • Commitment to serve others

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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