You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Life Time is a premier health and wellness resort company dedicated to providing members and guests with exceptional experiences in a luxurious and supportive environment. Known for combining fitness, spa services, dining, and social programming, Life Time creates a holistic lifestyle approach that promotes health, happiness, and community engagement. With numerous locations across the United States and Canada, Life Time has established itself as a leader in the wellness industry, emphasizing personalized service and innovative programming that meets the diverse needs of its members. Life Time is committed to fostering a workplace culture that values inclusiveness, diversity, and equity, ensuring... Show More
Job Requirements
- Skilled at multi-tasking
- Deliver high quality customer service
- Ability to perform service recovery
- Strong verbal communication skills
- Comfortable working in a fast-paced environment
- Able to stand for 4 hours at a time
- Friendly and outgoing demeanor
Job Qualifications
- High school graduate or equivalent
- Minimum of 1-2 years of experience in customer service or sales
- Completion of retention specialist certification within 60 days of hire
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality (preferred)
Job Duties
- Operate as first point of contact for members and guests entering resort
- Exemplify a hospitality mindset to build relationships with members and guests
- Receive inbound phone calls and conduct outbound outreach with members and guests to support engagement and acquisition
- Maintain updated knowledge to educate members and guests about club programming, events, pricing, and policies
- Assist members with account maintenance, processing member needs, changes, and transactions including program, service, and product payments
- Serve as key point of contact for new membership sales and member retention interactions
- Engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: