Membership Concierge

Life Time is a premier health and wellness company that offers a comprehensive blend of fitness, spa, and lifestyle amenities designed to elevate the well-being of its members. Known for its commitment to customer service and exceptional hospitality, Life Time clubs provide an inclusive and welcoming environment where health, fitness, and community converge. As a distinguished leader in the industry, Life Time continuously strives to offer innovative programming, personalized service, and a positive member experience. The company fosters professional growth by encouraging employees to enhance their skills, gain certifications, and create personalized career plans within a supportive and dynamic culture.

The role of Membership Concierge II at Life Time is pivotal in maintaining the highest levels of member engagement and satisfaction. This position acts as the initial point of contact for members and guests entering the resort, representing the brand with a consistent hospitality mindset. The Membership Concierge II will be responsible for delivering excellent customer service, assisting with account maintenance, membership sales, and retention efforts, while also playing an active role in programming insight and guest engagement. This is more than just a service role; it is an opportunity for professional development through self-directed progression of hospitality certification levels and a customized succession plan tailored to individual goals. Working as a Membership Concierge II means thriving in a fast-paced, member-focused environment where you will build meaningful relationships, contribute to problem solving and service recovery, and help create extraordinary experiences that define the Life Time brand.