Membership Clerk

The Boys & Girls Club of San Marcos is a reputable nonprofit organization dedicated to providing a safe, positive, and enriching environment for youth across the San Marcos community. Established with the mission to inspire and enable all young people to reach their full potential as productive, caring, and responsible citizens, the Club offers various programs focused on academic success, healthy lifestyles, and good character and citizenship. As a community-centric organization, the Boys & Girls Club of San Marcos fosters an inclusive and supportive atmosphere where children and teens can grow socially, emotionally, and intellectually. With multiple branches and comprehensive program offerings, the organization is committed to creating everyday opportunities that empower youth and nurture their development through engaging activities and mentorship.

This part-time, non-exempt Membership Clerk position, reporting directly to the Site Director at a local branch, plays a pivotal role in the smooth operation of the facility. The hourly wage for this role is $18.50, reflecting the importance of the duties involved in managing the front desk and membership operations. The Membership Clerk is primarily charged with overseeing daily registration protocols for all members and guests, ensuring compliance with the Club's policies and guidelines. This position demands a detail-oriented and organized individual who is adept at maintaining membership records and handling financial transactions related to membership dues and fees.

Key responsibilities involve managing front desk operations, such as answering phone calls promptly, directing inquiries appropriately, and delivering accurate information about Club services, programs, and schedules. The Clerk facilitates the registration process, issuing membership cards and maintaining up-to-date membership databases through the MyClubHub Membership Tracking System. This system is vital in tracking new memberships, program attendance, and financial data, enabling efficient Club management and reporting.

Additionally, the role requires the Membership Clerk to ensure the safety and supervision of youth members, enforce the Club's rules and policies, and assist in administrative tasks. This includes maintaining a clean and organized reception area, demonstrating reliability in attendance and participation in meetings and training sessions, and supporting the Site Director with various assigned duties. Effective communication skills are essential, as the Clerk must interact courteously and professionally with members, parents, co-workers, and volunteers. Bilingual skills in Spanish are considered a valuable asset, enhancing community engagement and service delivery.

The Membership Clerk also embodies the Club’s commitment to safety by managing member sign-in and sign-out procedures accurately, responding appropriately in emergencies by accessing relevant membership records, and maintaining awareness of safety protocols, including Crisis Management and First Aid. Physical demands of the job include standing or sitting for extended periods, occasional lifting up to 40 pounds, and working outdoors in varying weather conditions.

Overall, this role offers an excellent opportunity for individuals passionate about youth development and community service, providing meaningful work in a supportive team environment. The position fosters personal growth and professional development while contributing to the impactful mission of the Boys & Girls Club of San Marcos and their dedication to enriching the lives of the community’s youth.