Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Benefits
supportive work environment
opportunities for professional development
community engagement
Flexible work hours
Collaborative team culture
Training and mentorship
Positive impact on youth
Job Description
The hiring establishment is a community-focused club that emphasizes providing a welcoming and supportive environment for its members and visitors. This club operates with dedicated professionals who work to offer a wide range of programs, services, and activities tailored to meet the needs of youth and families in the community. The organization prides itself on fostering an inclusive atmosphere where members feel valued and engaged through excellent customer service and well-organized activities. As part of its commitment to community engagement, the club hosts various events, outreach programs, and educational initiatives designed to enrich the lives of its members and the... Show More
Job Requirements
- High school diploma or GED
- Experience in office, database, and customer service
- Proficiency with technology such as MS Office and Outlook
- Experience working with youth
- Strong communication and interpersonal skills
- Detail oriented and well organized
- Proven ability to prioritize and multi-task
- Bi-lingual in English and Spanish
- Demonstrated flexibility, patience, and tolerance
- Willingness to learn
Job Qualifications
- High school diploma or GED
- Experience in office, database, and customer service
- Proficiency with technology such as MS Office and Outlook
- Experience working with youth
- Strong communication and interpersonal skills
- Detail oriented and well organized
- Proven ability to prioritize and multi-task
- Bi-lingual in English and Spanish
- Demonstrated flexibility, patience, and tolerance
- Willingness to learn
Job Duties
- Manages club member data daily and ensures that member data is accurate and all applications are fully completed, fees are collected, and membership cards are issued
- Assists club members daily to ensure they accurately scan their membership cards prior to entering program areas
- Makes and reissues membership cards in a timely fashion
- Assists club members who forget membership cards with alternate sign-in methods
- Monitors attendance, pick-ups, and drop-offs of children according to safety and security protocols and parental or guardian authorizations
- Monitors visitor access and sign-in as required
- Provides attendance and demographic reports of membership data on a regular and consistent basis
- Monitors the front desk equipment, supplies, and various program needs
- Brings inventory and supply issues to the attention of the Club Director
- Conducts community outreach activities, encourages parent or guardian engagement, and promotes and recruits youth for programs
- Schedules tours and orientations for new members, parents, volunteers, and visitors
- May assist or provide program services and cooperative learning activities for youth that are both recreational and educational
- Obtains and enters individual program areas roster accurately on a daily basis
- Responds to visitors, parents, volunteers, and club member inquiries and or redirects questions to appropriate staff
- Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department
- Answers questions about the organization and provides callers with address, directions, and other information
- Collects membership, summer, field trip, program, and special event fees
- Maintains logs and safeguards all financial information
- Tracks member payment plans and follows up until payments are received in full or alerts supervisor when unable to collect
- Provides parents and visitors with flyers and other written information concerning Club programs and special events
- Performs administrative duties as needed, such as filing, photocopying, and collating
- Keeps the front desk and Club entry neat and organized
- Updates display boards and monitors as needed with relevant information
- Ensures the safety of members and demonstrates positive values and ethical behavior during service and program delivery
- Displays a high level of enthusiasm, commitment, and professionalism towards Club members, parents, and activities
- Works with peers to share best practices and ensure high-quality service across the organization
- Other duties and training as assigned
Job Location
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