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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay or wage range
medical benefits
Dental benefits
vision benefits
401K contribution
Paid Time Off
Paid holidays
Employee Meals
Referral Incentives
recognition programs
Holiday pay
Professional Development
Upward mobility opportunities
work-family culture
Job Description
Discovery Land Company is a prestigious U.S.-based real estate developer and operator renowned for its private residential club communities and luxury resorts. The company boasts a world-class portfolio of both domestic and international properties, which are uniquely designed to offer exceptional lifestyle experiences. Their mission is centered on creating one-of-a-kind environments where individuals and families enjoy freedom, security, and abundant resources to learn, grow, and play in some of the most beautiful places across the globe. Discovery Land Company prides itself on combining exceptional real estate development with a commitment to delivering superior member service and an unparalleled sense of... Show More
Job Requirements
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Ability to work in a team environment
- Ability to stay calm and focused during busy periods
- Ability to read, write, speak, and understand English, additional languages preferred
- Ability to meet physical demands including working indoors and outdoors in all weather conditions, standing, walking, and moving for more than 8 hours, and lifting and carrying items over 50 pounds
Job Qualifications
- High school diploma or equivalent
- College degree in hospitality, communications, marketing, or public relations preferred
- At least 6 months of prior hospitality, customer service, and telephone experience
- Outgoing and well-spoken personality with clear verbal interaction skills
- Responsible, dependable, outgoing, friendly, patient, and courteous disposition
- Experience with Word, Excel, Publisher, PowerPoint, email, and willingness to learn new computer software used by the Club
Job Duties
- Meet members and guests upon arrival and departure and greet them by name
- Create and maintain member profiles and preferences
- Create itineraries and coordinate transportation needs, reservations, and activities for members, guests, and visitors with appropriate departments or vendors
- Create and update list of trusted local area vendors, stores, and services to recommend to members and guests
- Answer incoming Club phones and transfer where needed
- Create and provide reports related to specific departments including daily onsite activity and 10-day forecast of visits and special requests
- Create and update written communication and visual guides including calendars, amenity lists, staff listings, bios, and photos
- Create invitations or fliers for Club events
- Assist with planning and promoting Club events
- Work closely with Sales to create exceptional experiences for prospects and visitors
- Work with General Manager and Public Relations team to promote positive experiences including photography
- Assist in the golf retail shop as needed
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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