Member Relations Coordinator

Valencia Country Club, located in Valencia, CA, is a premier private golf club known for its exceptional facilities and dedicated service to members and guests. As part of the Arcis Golf family, the club emphasizes a culture where team members anticipate needs, build meaningful relationships, and deliver extraordinary experiences. With a welcoming and inclusive environment, the club fosters a spirit of gratitude, humility, and mutual respect among its diverse team. The Valencia Country Club is committed to excellence not only in golf operations but also in providing outstanding lifestyle and social programming designed to enrich the membership experience. Arcis Golf is recognized for its dedication to creating an engaging and supportive atmosphere that empowers employees to excel and grow within a respected network of golf clubs.

The Member Relations Coordinator position at Valencia Country Club is an hourly role tailored to those passionate about hospitality and member engagement. Reporting directly to the General Manager and indirectly to the Vice President of Member Relations, this role is pivotal in sustaining and enhancing member satisfaction and club growth. The position commands a comprehensive scope that includes direct marketing efforts, fostering ongoing member relationships, and supporting a variety of club operations focused on lifestyle and social event programming. Key responsibilities involve managing new member onboarding, coordinating club-wide lifestyle content through a unified calendar, and collaborating seamlessly with the food and beverage department to ensure flawless member events.

This role demands a proactive individual who excels in communication, organizational tasks, and technological proficiency related to event management and member communications. The Member Relations Coordinator also oversees development and dissemination of member communications, including weekly emails, monthly calendars, and social media content, to keep members informed and engaged. Execution support at events ensures that every member and guest experience is memorable and aligned with club standards. Additionally, the coordinator plays a strategic role in driving key performance indicators such as increasing golf rounds, member visits, food and beverage revenue, and overall member satisfaction.

Candidates for this position should expect to work flexible hours including evenings and weekends given the nature of club events and social programming. With a pay range between $16.90 and $30.00 per hour, this role suits motivated individuals who value customer service excellence and are eager to contribute to a vibrant, high-quality club environment. The Valencia Country Club and Arcis Golf are committed to equal employment opportunity and encourage applicants from all backgrounds to apply. The role promises not only competitive compensation but also the opportunity to grow professionally within a team that values respect, inclusivity, and impeccable member service.