Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,200.00 - $58,300.00
Benefits
competitive salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
ongoing training and development
Job Description
Invited is a leading hospitality and service company that has been dedicated to building relationships and enriching the lives of its members, guests, and employees since 1957. As the largest owner and operator of private clubs nationwide, Invited manages over 150 country clubs, city clubs, and athletic clubs across the United States. This extensive network offers members access to first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. The company prides itself on fostering an inclusive and collaborative team environment where employee growth and member satisfaction are paramount.... Show More
Job Requirements
- Undergraduate degree in a relevant field
- 3 - 5+ years experience in hospitality, event management, or related customer-facing roles
- Proven experience in developing and executing strategic programs
- Strong leadership and team management skills
- Proficiency in Microsoft Office Suite and CRM software
- Ability to analyze data and translate into actionable strategies
- Excellent communication and interpersonal skills
- Creative problem-solving abilities
- High energy and ability to work under pressure
- Strong organizational and multitasking capabilities
Job Qualifications
- Experience of 3 - 5+ years in hospitality, event management, marketing communications, premium suites, or customer relations
- Prefer experience in membership associations, events, hospitality, sales, relationship management, marketing, food and beverage operations, customer service, or fundraising
- Experience with creating and implementing revenue-driving and club usage strategies
- Strong data and analytical skills with strategic initiative leadership
- Prior experience leading teams or projects to successful outcomes
- Undergraduate degree in hospitality management, business, sports management, communications, journalism, public relations, or recreation
- Advanced knowledge of Microsoft Office Suite, CRM/Salesforce, Canva, Facebook, and Instagram platforms
- High energy and outgoing personality with strong communication skills
- Creativity, attention to detail, organizational and time management skills
Job Duties
- Lead and supervise the Member Experience Department including project management, budgeting, staffing, hiring, and training of team members
- Develop and implement programming strategy based on member data and feedback
- Drive revenue strategies across all club departments
- Inspire and champion ideation for the club's social calendar
- Plan and execute member events and experiences, coordinating all event aspects
- Gather and report actionable member feedback and key performance indicators for events
- Manage new member engagement strategies and monitor the member journey to increase revenue and participation
Job Location
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