Member Engagement Programs & Events Coordinator

Milwaukee, WI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.75 - $29.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Professional Development
Travel opportunities

Job Description

Trusted Fraternal Life (TFL) is a prominent fraternal benefit society in the United States, one of the largest of its kind, boasting nearly 200,000 members and managing assets approaching $3 billion. The organization operates through a family of well-established brands including Catholic Financial Life, Degree of Honor, Woman's Life, and Catholic United Financial. Its mission revolves around helping members secure their financial futures while fostering stronger community ties. Trusted Fraternal Life is on an ambitious journey to become the leading next-generation fraternal organization in the country, dedicated to serving more members, embracing a wider range of communities, and creating a deeper impact.

As an institution, Trusted Fraternal Life has a rich heritage rooted in community service and faith-based values. Its firm commitment to enhancing member experiences and uplifting communities defines its operations. TFL leverages its various branches to provide diverse programs and services that not only support financial security but also encourage active involvement in social, charitable, and faith-oriented initiatives.

The Member Engagement Programs & Events Coordinator role at Trusted Fraternal Life is integral to the organization’s commitment to these values. This position is tasked with coordinating and executing a wide range of events and programs designed to promote member engagement, strengthen community ties, and fulfill the company’s mission across its family of brands. The coordinator’s efforts ensure that events are meticulously planned and seamlessly delivered with a strong focus on detail and exceptional service, ultimately providing enriching experiences for members and community participants alike.

Working closely with the Member Engagement team, marketing departments, external partners, and vendors, the coordinator transforms strategic plans into successful events. This includes both community-based and faith-based engagements, reflecting the traditions and values important to TFL’s members. The role requires expertise in managing diverse logistics such as scheduling, registration, materials preparation, vendor negotiations, travel coordination, and virtual event set-ups.

This position supports a variety of unique events, including large-scale triennial celebrations for chapter leaders, women’s leadership gatherings, Catholic pilgrimages, and youth experiences abroad, in partnership with travel vendors. In addition, the coordinator administers mission-based and charitable initiatives such as raffles and contests that benefit schools and teachers, further embedding the organization in community welfare.

The ideal candidate for the Member Engagement Programs & Events Coordinator role will bring 4 to 6 years of experience in event coordination, project management, or related fields, with a proven track record of ownership from planning through execution. Strong customer service skills, attention to detail, and excellent organizational capabilities, including familiarity with project management tools like Microsoft Planner or Asana, are essential. Experience managing vendor contracts and partnerships and the ability to manage multiple priorities independently or collaboratively will be critical to success in this role.

Additionally, candidates should be comfortable supporting both faith-based and community-focused events and willing to travel regionally and internationally approximately 4 to 6 times a year. Flexibility to work during occasional evening and weekend events is also required. The role presents an exciting opportunity to contribute to a meaningful cause within a respected organization that values faith, community, and member engagement.

Job Requirements

  • Bachelor’s degree or equivalent experience in event management or related field
  • 4–6 years of proven experience in event coordination or project management
  • Excellent communication and customer service skills
  • Proficiency with project management and organizational tools such as Microsoft Planner or Asana
  • Ability to negotiate and manage vendor contracts
  • Strong organizational and multitasking abilities
  • Capability to work independently and collaboratively within a team
  • Familiarity with digital and AI tools for event planning and execution
  • Willingness to travel regionally and internationally 4 to 6 times per year
  • Availability to work occasional evenings and weekends
  • Commitment to support faith-based and community-focused events

Job Qualifications

  • 4–6 years of experience in event coordination, project management or a related field, with demonstrated ownership of planning and execution
  • Strong customer service and communication skills, demonstrated experience working in a professional or member/customer-facing environment, responding to customer inquiries and questions
  • Strong organizational skills and attention to detail, experience using project management software such as Microsoft Planner, Asana, etc
  • Experience successfully negotiating with and managing vendor contracts and partnerships
  • Experience independently coordinating events or programs from planning through execution
  • Ability to manage multiple priorities and timelines
  • Skilled at working independently and as part of a team
  • Experience using digital and AI tools to support organization and efficiency
  • Comfort supporting and coordinating both faith-based and community-focused events
  • Ability to travel regionally and internationally for events (approximately 4–6 times per year)
  • Flexibility to support occasional evening and weekend events (6-10 times per year)

Job Duties

  • Coordinate and execute member, community and corporate events, including regional events, virtual events and enterprise-wide initiatives
  • Drive planning and execution of large-scale events such as the triennial fraternal celebration of chapter leaders, women’s leadership events, and Catholic pilgrimage and youth experiences abroad
  • Administer mission-based and charitable programs, including the Catholic United Financial Catholic schools raffle and CFL teachers Give Back Contest
  • Serve as a point of contact for event and program-related inquiries, providing timely and professional support
  • Coordinate logistics including scheduling, registrations, materials, vendor and member communication, travel coordination and virtual event setup
  • Partner with marketing and internal teams to align event communications, promotions and materials
  • Manage relationships with external vendors, venues and partners to ensure expectations are met
  • Track timelines, details and deliverables to ensure consistent execution
  • Build and maintain organized processes and documentation to support repeatable program delivery
  • Identify opportunities to improve efficiency and organization, including the use of digital and AI tools
  • Support invitation services, including list coordination, edits, batching and vendor communication

Job Criteria

Experience

Mid Level (3-7 years)


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