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Member Concierge - Life Time Work

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee wellness program
Retirement Plan
Career development programs

Job Description

Life Time is a premier health and wellness company dedicated to delivering a comprehensive and premium experience to its members. Known for its integrated approach to fitness, life enrichment, and professional workspaces, Life Time creates environments that promote healthy lifestyles and foster community connections. Life Time Work is a unique offering within this company, designed to provide vibrant coworking spaces that are tailored to support members' professional productivity while nurturing well-being. These workspaces are equipped with top-notch amenities, collaborative atmospheres, and events that promote healthy living and professional growth. Life Time’s commitment to excellence is evident in its culture, which... Show More

Job Requirements

  • High school diploma or GED
  • 3 to 5 years of sales and customer service experience
  • Demonstrated proficiency with Microsoft Office Suite
  • Excellent communication and time management skills

Job Qualifications

  • High school diploma or GED
  • 3 to 5 years of sales and customer service experience
  • Demonstrated proficiency with Microsoft Office Suite
  • Excellent communication and time management skills
  • Experience with Microsoft Dynamics CRM preferred

Job Duties

  • Builds and develops relationships with new and existing members by providing premiere customer service and showing care for all members, team members and space presentation
  • Serves members at member service desks, setting an energetic, helpful and friendly tone
  • Performs daily walkthroughs to ensure that all areas are like new, clean and organized
  • Hosts member events on a regular basis focused on living a healthy way of life in work, and to cultivate community and connection between members
  • Demonstrates personal sales success by achieving and exceeding daily, weekly, and monthly acquisition and retention goals through persistent and enthusiastic outreach
  • Tracks business financials for the Life Time Work location including P and L
  • Facilitates cross-training with Club Member Concierge team
  • Builds awareness and support for retention through effective communication and reporting of all social and business activities
  • Collects and responds to feedback and concerns gathered from team members and members
  • Delivers new member onboarding

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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