Member Concierge II

Life Time is a premier health and wellness company that focuses on providing comprehensive and personalized services to its members, encapsulating the essence of an active and balanced lifestyle. As a prominent player in the health club and resort industry, Life Time offers a multifaceted approach to wellness, incorporating fitness, spa, nutrition, and recreational amenities into one seamless experience. With an emphasis on fostering community and supporting members’ health goals, Life Time is committed to delivering exceptional service, innovative programming, and unparalleled member engagement. The company prides itself on its inclusive culture, encouraging diversity, equity, and respect throughout its workplace while promoting career growth through professional development and certifications.

The Membership Concierge II role is an essential position within Life Time’s resort team, serving as the primary liaison for members and guests. This role demands a highly professional and hospitable individual who thrives in a fast-paced environment and excels at relationship-building. Acting as the first point of contact, the Membership Concierge II ensures every interaction is seamless and positive, contributing to an extraordinary member experience. Responsibilities include account maintenance, service delivery, program knowledge sharing, and guest engagement. This position offers a unique opportunity for personal and professional growth through Life Time’s hospitality certification pathway, fostering a clear succession plan for career advancement. The role requires strong multitasking abilities, excellent communication skills, and a passion for service. Candidates will benefit from a supportive environment that rewards dedication, promotes ongoing learning, and values contributions toward member satisfaction and retention. This full-time position not only enhances customer service skills but also builds a broad professional network within the hospitality and wellness industry, making it ideal for individuals passionate about membership engagement and hospitality excellence.