Member Concierge

Southern Land Company is a distinguished real estate development firm renowned for its commitment to building vibrant, inclusive communities. With projects spanning residential, retail, office, and recreational developments, the company’s work is characterized by creativity, innovation, and a keen attention to detail. Southern Land Company fosters environments that emphasize quality, comfort, and community engagement, establishing themselves as a trusted brand recognized for excellence and artistry in the industry. The company also places immense value on team members, providing a strong compensation and benefits package, including health, vision, dental insurance, and a 401k plan with a substantial match. Southern Land strives to create a diverse and inclusive work atmosphere where all employees can thrive and contribute their unique perspectives. The Southern Land Company is an Equal Opportunity Employer and operates a Drug Free Workplace, promoting a safe, supportive, and respectful environment for all staff.

The Westhaven Golf Club, managed by Southern Land Company, is one of the premier family-centric private clubs in the Nashville area. This club is distinguished by its warm, welcoming atmosphere and a service vision centered on "Creating connections and lasting memories through genuine service at an escape that feels like home." Known for providing members and guests with unforgettable experiences, Westhaven Golf Club maintains high standards for customer service and hospitality, emphasizing the passion and professionalism of its associates. The club offers competitive pay, exceptional benefits, and numerous career growth opportunities, making it an attractive employer in the hospitality and leisure sector.

The role of Member Concierge at Westhaven Golf Club is a crucial position dedicated to enhancing the member and guest experience by serving as a primary point of contact. This position focuses on morning and daytime operations, supporting reservation management, member services, and assisting the Food & Beverage team during lunch service and early-day activities. The Member Concierge acts as a friendly and knowledgeable representative of the club, greeted by courteous interactions with all members and guests. Duties include managing tee times, dining reservations, taking incoming calls, hosting lunch services including seating and guest flow management, handling to-go orders, and supporting event setup and breakdown.

This role demands exceptional communication skills, a strong service mindset, and the ability to multitask efficiently in a dynamic and fast-paced environment. The ideal candidate should be comfortable standing for extended periods and able to lift up to 25 pounds, demonstrating physical stamina required by the club’s operational needs. The role offers a primarily morning and early afternoon schedule, including availability for weekends and holidays as operationally required. Candidates should possess at least a high school diploma or GED, with preferred experience in customer service or hospitality and proficiency in Microsoft Office applications. The Member Concierge position at Westhaven Golf Club not only provides an opportunity to engage with a vibrant community but also offers a pathway for professional development within Southern Land Company’s network of operations.