
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $26.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Life insurance
Performance incentives
Job Description
Sam's Club is a leading membership-only retail warehouse club that offers a wide range of products and services to its members. Known for its commitment to quality, value, and exceptional customer experiences, Sam's Club operates as a subsidiary of Walmart and serves millions of members across the United States. The company emphasizes a member-first approach, striving to create a comfortable and efficient shopping environment that meets the diverse needs of its customers. With a strong focus on innovation and community involvement, Sam's Club aims to deliver superior products at competitive prices while fostering a workplace culture that values integrity, team collaboration, and continuous improvement.
The role of Member Assist – Cart Attendant at Sam's Club is a vital part of the team responsible for shaping the member's overall shopping experience. This position focuses on maintaining a well-kept parking lot and assisting members with their purchases, ensuring carts are readily available and assisting with loading items into vehicles. The role requires a proactive, friendly, and service-oriented individual who thrives in a fast-paced environment and can multitask efficiently. As a Member Assist – Cart Attendant, you will be constantly on your feet, serving members rain or shine, and helping to create a lasting positive impression.
You will play a critical role in supporting members by maintaining cleanliness, providing exceptional customer service, and addressing member questions or concerns promptly and courteously. The position also involves helping fill club pickup orders, notifying members of delays or product availability issues, and ensuring that all items are properly selected and packaged according to company policies. Safety is paramount in this role; you will conduct safety sweeps, handle merchandise properly, and address unsafe situations to protect members and team members alike.
This role is ideal for individuals who enjoy working in a dynamic environment, take pride in their work, and are committed to delivering excellence in every interaction. The Member Assist – Cart Attendant position offers competitive pay ranging from $18.00 to $26.00 per hour, with additional performance-based incentives and premium pay depending on specific circumstances. Sam's Club also provides extensive benefits, including medical, vision, dental coverage, financial benefits such as 401(k), stock purchase options, and company-paid life insurance. Paid time off options encompass PTO, parental leave, family care leave, and more, reflecting the company's dedication to supporting work-life balance and employee well-being.
Joining Sam's Club in this role means you are stepping into a opportunity to build a fulfilling career while contributing to a company that values safety, integrity, and member satisfaction. As part of the team, you will be supported by comprehensive training, a positive work culture, and opportunities for advancement through programs like Live Better U, which offers company-paid education benefits. If you are passionate about making a difference in members’ shopping experiences and eager to work in a supportive, challenging, and rewarding environment, the Member Assist – Cart Attendant position at Sam's Club is a perfect fit.
The role of Member Assist – Cart Attendant at Sam's Club is a vital part of the team responsible for shaping the member's overall shopping experience. This position focuses on maintaining a well-kept parking lot and assisting members with their purchases, ensuring carts are readily available and assisting with loading items into vehicles. The role requires a proactive, friendly, and service-oriented individual who thrives in a fast-paced environment and can multitask efficiently. As a Member Assist – Cart Attendant, you will be constantly on your feet, serving members rain or shine, and helping to create a lasting positive impression.
You will play a critical role in supporting members by maintaining cleanliness, providing exceptional customer service, and addressing member questions or concerns promptly and courteously. The position also involves helping fill club pickup orders, notifying members of delays or product availability issues, and ensuring that all items are properly selected and packaged according to company policies. Safety is paramount in this role; you will conduct safety sweeps, handle merchandise properly, and address unsafe situations to protect members and team members alike.
This role is ideal for individuals who enjoy working in a dynamic environment, take pride in their work, and are committed to delivering excellence in every interaction. The Member Assist – Cart Attendant position offers competitive pay ranging from $18.00 to $26.00 per hour, with additional performance-based incentives and premium pay depending on specific circumstances. Sam's Club also provides extensive benefits, including medical, vision, dental coverage, financial benefits such as 401(k), stock purchase options, and company-paid life insurance. Paid time off options encompass PTO, parental leave, family care leave, and more, reflecting the company's dedication to supporting work-life balance and employee well-being.
Joining Sam's Club in this role means you are stepping into a opportunity to build a fulfilling career while contributing to a company that values safety, integrity, and member satisfaction. As part of the team, you will be supported by comprehensive training, a positive work culture, and opportunities for advancement through programs like Live Better U, which offers company-paid education benefits. If you are passionate about making a difference in members’ shopping experiences and eager to work in a supportive, challenging, and rewarding environment, the Member Assist – Cart Attendant position at Sam's Club is a perfect fit.
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service preferred
- Ability to stand for long periods
- Effective communication skills
- Ability to multitask
- Basic safety awareness
- Ability to handle cash transactions
- Willingness to work outdoors in all weather conditions
- Ability to follow instructions and company guidelines
Job Qualifications
- High school diploma or equivalent
- Experience in customer service preferred
- Ability to stand for extended periods
- Strong communication and interpersonal skills
- Ability to multitask efficiently
- Basic knowledge of safety protocols
- Ability to follow company policies and procedures
- Willingness to work in various weather conditions
- Problem-solving skills to handle member concerns effectively
Job Duties
- Ensure club pick up orders are filled by contacting members about delays
- Inform members when products are unavailable and offer alternatives
- Select and package products according to company policies
- Dispense items when members arrive for pickup
- Resolve member issues and concerns
- Promote the company's products and services
- Conduct safety sweeps and maintain safety of the facility
- Follow procedures for handling merchandise
- Correct and report unsafe situations
- Provide member service by acknowledging and assisting members
- Process member purchases using cash registers
- Locate and organize merchandise
- Zone designated areas
- Organize and maintain availability of carts and flatbeds
- Assist members with transporting items
- Maintain parking lot cleanliness
- Use cart retrieval equipment prudently
- Maintain a positive attitude by greeting and thanking members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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