
Job Overview
Compensation
Salary
Range $56,000.00 - $72,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Employee assistance program
Job Description
The Ritz-Carlton is a globally renowned luxury hospitality brand that operates more than 100 award-winning properties worldwide. As part of the Marriott International portfolio, The Ritz-Carlton is synonymous with exceptional service and a premium guest experience, setting the standard for rare and special luxury service across the globe. The company's commitment to delivering excellence in care and comfort to its guests is supported by its unique culture, which values creativity, thoughtfulness, compassion, and empowerment among its staff. This environment nurtures a diverse workforce, welcoming all individuals and valuing their unique backgrounds, experiences, and talents. It is a place where associates are encouraged to grow professionally and personally while contributing to a global brand recognized for outstanding hospitality.
The role of Event Coordinator at The Ritz-Carlton involves assisting in the planning and execution of meetings and special events. This position plays a vital role in implementing departmental strategies and ensuring a seamless transition between sales and operations. The Event Coordinator is responsible for supporting all property events, managing operations and budgets, and enhancing profitability through relationship building and upselling opportunities. The position also focuses on delivering exemplary customer service by creating an environment where guest expectations are not only met but exceeded. This requires daily interaction with guests to gather feedback, resolve issues promptly, and empower team members to uphold the highest service standards.
Joining The Ritz-Carlton means embracing the company's Gold Standards, which include the Employee Promise, Credo, and Service Values. These standards form the foundation of the brand's global reputation and guide every team member to continuously improve and provide gracious, thoughtful service. The Event Coordinator role at The Ritz-Carlton offers an opportunity to be part of a prestigious team committed to creating lifelong memories for guests and supporting each other in a collaborative and supportive workplace. The position requires a blend of hospitality knowledge, event management experience, and a passion for guest satisfaction, making it ideal for professionals eager to advance their careers in luxury hospitality. The Ritz-Carlton promises not only an exciting and fulfilling career but also a supportive environment where employees can belong to an amazing global team and become their best selves.
The role of Event Coordinator at The Ritz-Carlton involves assisting in the planning and execution of meetings and special events. This position plays a vital role in implementing departmental strategies and ensuring a seamless transition between sales and operations. The Event Coordinator is responsible for supporting all property events, managing operations and budgets, and enhancing profitability through relationship building and upselling opportunities. The position also focuses on delivering exemplary customer service by creating an environment where guest expectations are not only met but exceeded. This requires daily interaction with guests to gather feedback, resolve issues promptly, and empower team members to uphold the highest service standards.
Joining The Ritz-Carlton means embracing the company's Gold Standards, which include the Employee Promise, Credo, and Service Values. These standards form the foundation of the brand's global reputation and guide every team member to continuously improve and provide gracious, thoughtful service. The Event Coordinator role at The Ritz-Carlton offers an opportunity to be part of a prestigious team committed to creating lifelong memories for guests and supporting each other in a collaborative and supportive workplace. The position requires a blend of hospitality knowledge, event management experience, and a passion for guest satisfaction, making it ideal for professionals eager to advance their careers in luxury hospitality. The Ritz-Carlton promises not only an exciting and fulfilling career but also a supportive environment where employees can belong to an amazing global team and become their best selves.
Job Requirements
- high school diploma or GED
- 2 years experience in event management, food and beverage, sales and marketing, or related professional area
- or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
- 1 year experience in event management, food and beverage, sales and marketing, or related professional area
Job Qualifications
- high school diploma or GED
- 2 years experience in event management, food and beverage, sales and marketing, or related professional area
- or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
- 1 year experience in event management, food and beverage, sales and marketing, or related professional area
Job Duties
- assist in planning and execution of meetings and special events
- assist in implementing departmental strategies
- assist in execution of all property events ensuring seamless turnover from sales to operations and back to sales
- research and analyze new products, pricing and services of competition
- assist in apprising property of all groups impacting operations
- assist in execution of event management strategy aligned with company business strategy
- conduct daily banquet floor walk-throughs to ensure client satisfaction and quality standards
- assist in developing relationships with outside vendors and establish prices and service agreements
- create opportunities to upsell during event planning
- assist in managing department controllable expenses to meet or exceed budgeted goals
- create an atmosphere that meets or exceeds guest expectations
- set positive example for guest relations
- interact with guests to obtain feedback on product quality and service levels
- respond to and handle guest problems and complaints
- empower employees to provide excellent customer service
- ensure employees understand expectations and parameters
- strive to improve service performance
- emphasize guest satisfaction and continuous improvement during departmental meetings
Job Criteria
Experience
No experience required
Job Location
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